Embracing Change: The Guide to Successful User Adoption Webinar
Presenter(s) – Carissa Nettle
We all know a content services implementation can mean transformation for an organization. Communication that is appropriate for both the solution and the audience is a critical factor to project success.
In this session we will talk through the elements of creating and maintaining a solid communication plan, allowing you to take an effective approach to understanding forces that may inhibit adoption.
This will include topics such as recognizing different audiences, mitigating risk, knowing which medium to use for messaging, identifying training objectives, and creating supporting resources to ensure successful acceptance.